Monday 23 January 2012

Telus Phone : Is Winnipeg Talk is real plan ?

Recently I have seen people talking about Telus mobile or cell phone plans . Many of my friends are not sure that how their Winnipeg Talk plan is working . Actually most of  telus staff  it self is not able  explain about this. When  I inquired  from many users about Winnipeg plan  .Some of them say that  all incoming calls are free , while others say that  any call from with in  Winnipeg is free .So that means any call coming from  out of Winnipeg  is  being charged to their account . Even  customer service is not able to clarify about this . Some of them say that all incoming calls are free, while other says that only calls from Winnipeg are free.  Recently , One of my friend  who has language problem came to me and asked me to talk with  Telus for his monthly invoice . This guy has Winnipeg talk plan . So he kept on talking on his  and receiving call just thinking that all of his incoming calls are free . But he has received  a invoice for about 1000 $s .On behalf of him when I talked with Telus , they said that , even if he is in Winnipeg and his cellphone is  using a tower which is out perimeter .He will get charged for long distance . So This means that  you might end up paying long distance charges  even you are in Winnipeg . When I asked then , would you guys will inform you customer that when he is using his Winnipeg tower or out of Winnipeg tower

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TELUS Plans & Services - Manitoba

Promotional Plans


Voice and Data Plan for Black berry 
Airtime Included Unlimited local anytime minutes
Unlimited Nationwide Family Calling
10 Favourite Numbers Nationwide¹
Data Included Unlimited Facebook®, Twitter™, MySpace®, BlackBerry® Messenger and Windows Live™ Messenger²
$40.00 per month
Voice and Date Plan for other smart Phone 
Airtime Included Unlimited local anytime minutes
Unlimited Nationwide Family Calling
10 Favourite Numbers Nationwide¹
Data Included Base: up to 100 MB
Tier 1: 100 MB to 250 MB
Tier 2: 250 MB to 500 MB²
$40-60
Base: $40
Tier 1: $50
Tier 2: $60
per month
So I am not sure which plan  how works ,but always check twice with telus before buying your plan 



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